All products available on our website qualify for free standard shipping on orders exceeding $99. Standard shipping applies to standard locations within the contiguous 48 states. Spotix, Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. For freight shipments, standard shipping includes curbside delivery and liftgate services. Special considerations and fees may apply to certain delivery exceptions (e.g. deliveries to hard to reach areas).
Most items shipped via standard parcel service may be expedited for an additional cost to decrease shipping time or guarantee delivery by a certain date. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion. Items shipped via freight are shipped at the fastest available speed (Priority Freight) and are, therefore, unable to be expedited further.
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Think installing a fire feature must be difficult? Think again. Hearth Products Controls has just partnered with the BILT app to help take the guesswork out of fire pit installation. With the new app, using BILT Intelligent Instructions software, HPC is bringing detailed, easy-to-understand instructions to all iOS and Android devices.
Use our handy fire glass calculator to figure out just how much fire glass you’ll need to fill your fire pit – for reference, our standard 10 pound bags of glass are approximately the size of a gallon of milk.
So, you’re looking to build your own DIY gas fire pit but aren’t sure about some of the more technical aspects – don’t worry! When it comes to gas and custom projects, it’s best to ask the experts before you plan anything.
Maybe just one – homemade bacon. It may sound like an intimidating proposal at first, but don’t worry, we’ll help walk you through the process with today’s recipe.
We try to avoid industry jargon wherever possible to make it easier to understand our products and how they work. However, it’s sometimes necessary to use technical terminology to convey meaning as accurately as possible. In those scenarios, it can be difficult for some to understand what we’re talking about. That’s why we’ve created this guide.
Electronic ignition fire pits are great when they’re working, which is, fortunately, most of the time you’ll own it. However, even top-of-the-line products can have minor issues from time to time. If you’re having trouble getting your electronic ignition fire pit to work properly, check out our helpful guide below and get back to enjoying your fire pit sooner.
If you have a standard Napoleon fireplace remote control and you can’t get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again.
If you have a standard Ambient fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
If you have a standard Acumen fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
Fireplace remote control manuals are easy to misplace or accidentally destroy. If your owner’s manual is missing, you’ve come to the right place. We’ve gathered links to most of our top fireplace remote controls below. We’ve also included manuals for several other common fireplace accessories.
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