All products available on our website qualify for free standard shipping on orders exceeding $99. Standard shipping applies to standard locations within the contiguous 48 states. Spotix, Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. For freight shipments, standard shipping includes curbside delivery and liftgate services. Special considerations and fees may apply to certain delivery exceptions (e.g. deliveries to hard to reach areas).
Expedited shipping options:
Most items shipped via standard parcel service may be expedited for an additional cost to decrease shipping time or guarantee delivery by a certain date. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion. Items shipped via freight are shipped at the fastest available speed (Priority Freight) and are, therefore, unable to be expedited further.
Think installing a fire feature must be difficult? Think again. Hearth Products Controls has just partnered with the BILT app to help take the guesswork out of fire pit installation. With the new app, using BILT Intelligent Instructions software, HPC is bringing detailed, easy-to-understand instructions to all iOS and Android devices.
Electronic ignition fire pits are great when they’re working, which is, fortunately, most of the time you’ll own it. However, even top-of-the-line products can have minor issues from time to time. If you’re having trouble getting your electronic ignition fire pit to work properly, check out our helpful guide below and get back to enjoying your fire pit sooner.