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White Mountain Hearth DVCX36FP Tahoe Clean-Face Direct Vent Luxury Gas Fireplace, 36-Inches

SKU
DVCX36FP-Config
Regular Price $4,379.00
Special Price $3,649.00
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Product Overview

White Mountain Hearth DVCX36FP Tahoe Clean-Face Direct Vent Luxury Gas Fireplace, 36-Inches provides an impressive clean-face fireplace option for your favorite living space. Featuring a premium White Mountain Hearth burner, this fireplace produces a natural dancing flame for a realistic appearance. The Tahoe clean-face design creates the illusion of a traditional fireplace with the convenience and efficiency of a modern gas appliance. A large ceramic glass window ensures an unencumbered view of the firebox, while an in-wall design allows tile or other noncombustible material to be installed in a manner concealing the outer edge of the unit for a true built-in experience.

Tahoe clean-face fireplaces offer a wealth of customizable features to best suit your installation. Choose from a selection of liners and frames/fronts to personalize the look of your fireplace. No matter your unique configuration, your Tahoe direct vent fireplace will offer an impressive appearance sure to be the focal point in any room.

In addition to this fireplace's customizable options, several premium add-on options are available to complete your installation. A premium ember kit adds an enhanced level of realism with specially designed firebox accessories, while a high-quality lighting kit gives an added level of ambiance to the fireplace unit. A variable speed fireplace blower increases the thermal efficiency of the fireplace and increases heat circulation, while an optional remote control system adds convenience in the form of easy control from anywhere in the room. Finally, decorative andirons further enhance realism by replicating the appearance of a natural wood fireplace.

Features

  • Vented - Creates a safe, attractive, and efficient centerpiece for your room
  • Fully Customizable - Features customizable options for fireplace liners and frames/fronts to create a unique appearance
  • Premium Ignition Options - Choose from millivolt valve, IPI thermostat, or intermittent pilot ignition systems to meet the needs of your installation
More Information
Manufacturer Part NumberDVCX36FP-Config
ManufacturerEmpire
Venting Size5x8-inch
Venting TypeDirect Vent
SeriesTahoe
Made in USAYes
Venting Size5x8-Inches
Venting StyleDirect Vent (Top Vent Only)
Overall Width42.25 Inches
Overall Height41.88 Inches
Blower KitOptional
To ensure safe and proper operation of this appliance, be sure to follow the venting guidelines in this installation manual, use a licensed gas plumber for installation, and adhere to all laws and local codes concerning fireplace installation. Improper installation can result in poor performance and potential safety hazards.
  • Framing Dimensions - 42.3125 x 42.375 x 21.5 inches (H x W x D)
  • BTU Output - 37,000 BTU Max. / 26,000 BTU Min. (Natural Gas); 34,000 BTU Max. / 27,000 BTU Min. (Propane)
  • Ignition System - Millivolt Valve, Intermittent Pilot, IPI Thermostat
  • Venting Size - 5-inch x 8-inch
See owner's manual or product brochure for additional specifications and product dimensions.

Empire Comfort Systems manufactures premium gas fireplaces and gas log sets under the White Mountain Hearth brand. Their gas log sets are some of the most realistic-looking on the market, with heavy-duty ceramic fiber construction, hand-painted gas logs, and premium burners. Empire also offers fireplace remotes, components, service parts, and accessories.

Shipping Policy

Shipping Process:

We inventory many of our products in our warehouse in North Liberty, Iowa to provide quick and flexible shipping options for the entire country. Certain custom-finished products and other items will ship factory direct from the manufacturer when necessary and can take additional time to process.

Standard Ground Shipping:

For most items under 150 pounds the standard free shipping option will be parcel (FedEx, UPS, USPS, etc). Having this flexibility allows us to provide the quickest turnaround to process and ship your order. If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations.

Standard Freight Shipping:

For most items over 150 pounds our free standard shipping service will be freight and will include free curb-side delivery and lift gate service. When your order is ready to be delivered, the shipping company will contact you to schedule a time to deliver your order - for this reason, it is critical to provide the most relevant phone number at the time of checkout. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. You will be required to sign for the delivery and inspect the product upon arrival; any damage present upon arrival must be annotated when accepting the delivery, Spotix Inc is not liable for damages not annotated on the delivery receipt at the time of delivery.

Shipping Options:

$9.95 Flat Rate Shipping:

All orders under $99.00 are subject to our flat rate $9.95 shipping fee, regardless of quantity or size. Flat Rate shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected.

Free Standard Shipping:

All orders exceeding $99.00 will qualify for free standard shipping; standard shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected. For Freight shipments, standard shipping includes curb-side delivery and lift gate services; for exceptions (e.g. hard-to-reach areas) special considerations and fees may be applied.

Expedited Shipping Options:

Most items will be available for expedited shipping options in order to decrease shipping time; these options require you to call and speak to one of our Sales Representatives in order to determine availability and pricing.

International Shipping:

Orders shipping internationally are not eligible for our free standard shipping. We regularly ship to Canada; for such orders, you are responsible to contact our sales representatives in order to determine shipping costs. Additional international shipping opportunities may be available, please call for availability. International orders are not eligible for our standard return policy; returns made internationally will be handled on a case-by-case basis.

Return Policy

30 Day Return Policy:

At Spotix Inc we want you to be satisfied with the products you purchase; if you don’t feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund. The refund issued will be for the total amount of the order minus original outbound shipping and any return shipping costs incurred by Spotix Inc. If your return is due to an error made by us, you will not be responsible for shipping costs.

  • If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, we’ll work on getting it replaced.
  • If your return will be returned to us via Freight service, we will require a photo of the item as you’ve packaged it in order to have a “before” image of the package to protect against any damage caused during return shipping.
  • Upon returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and you note your RMA number on the outside of the package.

If you’d like to return your item(s), please feel free to use our simple Return Form to obtain an RMA number (Return Authorization number) and we will process your return quickly.

Refund Eligibility:

To be eligible for a return, item(s) must be within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging.

  • The cost of original outbound shipping will be deducted from your refund total.
    • A return shipping label can be available upon request, but will be at your cost
  • For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost.
  • Certain items are not eligible to be returned for under this policy; some items are customized and built to order based on your specifications and do not qualify for a standard return.
    • These items include but are not limited to American Fyre Designs fire pits, fireplaces, and firewalls; HPC’s MLFPK, FPK, FPPK, and HWI fire pit kits; other custom products.
  • Refund will be applied to the same credit card, debit card, or another form of payment used at the time of the original transaction.
  • Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction.

Spotix Inc reserves the right to refuse a refund if

  • The item returned does not match the original item shipped.
  • The returned item is missing parts or the original product’s packaging, either of which was not previously specified by the customer.
  • The item was damaged during return shipment due to improper or insufficient packaging.
  • The item being returned has been used and is no longer in a new and resalable condition.

Exchanges:

In many cases, an exchange may be made to ensure you get the exact item(s) you need. If you’d like to make an exchange contact us, and:

  • We will process an RMA/Exchange for the correct item(s)
    • At this time, you may purchase the new item(s) in order to get them shipped out sooner or,
    • You can return the incorrect item, once we receive the return we will ship out the new item(s).
  • Any additional costs will need to be paid for at the time of exchange.
  • Return shipping will still be your responsibility, though if an exchange is completed you will not be charged for original outbound shipping.
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