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Regular Price
$207.41
Special Price
$197.04
Frequently Bought Together
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Acumen RCK-K Timer/Thermostat Fireplace Remote ControlRegular Price $207.41 Special Price $197.04
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GFK-160B Time Controlled 180 CFM Fireplace Blower Fan Kit with Hi/MH/ML/Lo/OFF Speed ControlRegular Price $215.00 Special Price $172.00 -
Acumen RCK-I On/Off Fireplace Remote ControlRegular Price $183.19 Special Price $174.03
Total price
Product Overview
Acumen RCK-K Timer/Thermostat Fireplace Remote Control combines thermostatic and timer functions for gas heating fireplaces with a simple click of a button. The remote control transmitter operates on (3) 1.5V AAA batteries that uses 6 buttons (MANUAL ON-OFF/AUTO ON-OFF/CLOCK/TIMER/UP/DOWN) to communicate with a wireless receiver that operates on (4) AA batteries. The receiver connects to all standard millivolt valves. Enjoy the ambience of a cozy fire, along with thermostatic and timer functions, all without sacrificing the comfort of your seat using this fireplace remote control from Acumen.
Features
- Convenient Design - The battery-powered R.F. transmitter and receiver give wireless remote control to a gas fireplace
- Easy to Use - User-friendly 6-Button (MANUAL ON-OFF/AUTO ON-OFF/CLOCK/TIMER/UP/DOWN) remote control transmitter provides simple controls of a connected fireplace; Clear LCD screen displays room temperature in degrees Fahrenheit and Celsius, 24-hour time c
- Thermostat Functionality - Thermostat feature operates the fireplace whenever the room temperature swings 2 °F to 3 °F above or below the set temperature
- For Use With - Receiver box is designed for millivolt gas valves only and acts as a dry contact switch (the receiver will not output any voltage)
- Complete Kit - Includes - transmitter remote, receiver box, receiver heat shield wall plate, wires with connectors, batteries, and instruction manual
| UPC | 785696468968 |
|---|---|
| Manufacturer | Acumen |
| Manufacturer Part Number | RCK-K |
| Valve Type | Millivolt |
| Remote Function | Thermostat, Timer |
| Screen Type | LCD Screen |
| Weight | 1.2 Pounds |
4.72
/ 560 Reviews
David
December 10
I had no need for this product due to a misdiagnosis of the stove’s non function. The problem lied in a switch unrelated to the Acumen RCK-K. However, the packing slip that was enclosed was not for the RCK-K.
Also the email that I received for the return did not have the attachment to download the return label
Other than that the service was fantastic, quick and efficient. Thank you.
Richard Rurak
November 02
It is amazing how much a replacement remote control costs. I feel profit is low on the original fireplace and high on replacement parts specifically remote control units.
Karl Alar
November 30
Worked great right out of the box. Easy to replace my old broken Acumen remote control unit. I had to change out the connectors to the fireplace but that was all. Kind of expensive tho.
Valerie
November 30
Couldn’t live without it!!
Diane
November 12
Just what we needed. Our control box was not working, glad to get a new remote as well. Thank you for your time and patience in helping find what I neded..
gene fickel
September 21
Works as advertised. It will depend on how long it continues to the job of keeping my place warm
Bryan
February 10
They did a great job. got me the updated model number and shipped quickly.
Vera
January 05
It was what the chat guy on the website told me to get for my model and he was exactly right.
It was also so easy to install.
Charles Ebert
December 16
My senior condo came with a ten year old fireplace installed. It stopped working and I determined it was due to the thermostat control. It took a lot of looking to determine where and who to get a replacement from. Located Spotix on internet and they were helpful, but I ordered wrong module. Spotix was helpful in returning it and getting me the correct one. Installed it and it is working fine. Seems the original TX/RX went bad, remote works fine.
Jim Rosato
November 29
I needed a new controller and remote for my dowstairs fireplace. The customer service rep I spoke with was great! He helped me select the proper replacement and assited me with ordering it. The equipment arrived within a few days. I plugged it in, and the fireplace is as good as new!
tammy
November 05
Great product for price!
Stan
October 11
Very satisfied, very easy to install, does exactly what I was told. Very helpful C.S.
Michael Curtright
February 16
These remotes work just like the original. Great product great company.
Mike
January 07
Works as advertised
John
November 27
I installed after reading the directions. The setting on the received was on manual. I turned on the fireplace with the transmitter and it turned the fireplace on and off. They a few minutes later, the fireplace came back on? I turned it off and a few minutes later it came back on. So I turned the received in the off position. Need help! Thanks
Jimmy
November 20
The representative I spoke to was very professional and courteous. He helped me determine exactly what type of remote unit I needed to replace my existing one since it was about 20 years old.
Michele D
October 24
Very easy to install! Clear directions - works perfectly!
Scott
October 14
Product is great
Vincent
April 23
Unfortunately we have not yet used the remote and cannot really rate it
Anthony
February 16
Good good good I like it
Winford H. Long
January 22
We love to be able to set the thermostat to the temperature we want and the gas logs will turn on and off to maintain that temperature. This remote control is a replacement for the remote we used for over 10 years. I wanted the same remote since we had such good service out of the first one.
Thorpedo
December 05
This unit is not user friendly in the slightest. I program computers for a living and I couldn't figure this out. One of the first hurdles is finding out that you have to hold buttons down for 2 seconds for them to work, you cant just press the button. Second I still haven't got the auto shut off working.Terrible Product!
Acumen has been a leader in the hearth industry for many years, primarily known for remote controls, fan blower kits, and gas valve kits. They provide customers with products to ensure their gas fireplaces continue to operate at peak performance for years to come. Acumen offers a range of remote systems for fireplaces, including on/off fireplace remote systems, timer/thermostat remote control systems, and various millivolt gas valve accessories. Additionally, Acumen Products offers fireplace remote control systems and accessories.
FIVE YEAR LIMITED WARRANTY
Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from HPC. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Indoor remote control kits have a warranty period of 5 years, for both commercial and residential applications.
The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by HPC for that specific product which states the nature of the defect or warranty claim. Product to be returned should be packed carefully-HPC is not responsible for damage on returned items. The original purchase information will be required. RMA's are only valid for 30 days from the date of issue by HPC and will not be processed if received after the expiration date. The RMA number must be indicated on the outside of the return package and a copy of the RMA in the package with product.
Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect-collateral expenses arising from product defects or warranty recovery.
Hearth Products Controls Company is not responsible for local codes and / or if any of our products are not approved for installation. Please check with your local authorities or governing agencies for proper approvals before purchasing. HPC is not responsible for the actions including negligence of the installer.
Shipping Policy
Shipping Process:
We inventory many of our products in our warehouse in North Liberty, Iowa to provide quick and flexible shipping options for the entire country. Certain custom-finished products and other items will ship factory direct from the manufacturer when necessary and can take additional time to process.
Standard Ground Shipping:
For most items under 150 pounds the standard free shipping option will be parcel (FedEx, UPS, USPS, etc). Having this flexibility allows us to provide the quickest turnaround to process and ship your order. If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations.
Standard Freight Shipping:
For most items over 150 pounds our free standard shipping service will be freight and will include free curb-side delivery and lift gate service. When your order is ready to be delivered, the shipping company will contact you to schedule a time to deliver your order - for this reason, it is critical to provide the most relevant phone number at the time of checkout. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. You will be required to sign for the delivery and inspect the product upon arrival; any damage present upon arrival must be annotated when accepting the delivery, Spotix Inc is not liable for damages not annotated on the delivery receipt at the time of delivery.
Shipping Options:
$9.95 Flat Rate Shipping:
All orders under $99.00 are subject to our flat rate $9.95 shipping fee, regardless of quantity or size. Flat Rate shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected.
Free Standard Shipping:
All orders exceeding $99.00 will qualify for free standard shipping; standard shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected. For Freight shipments, standard shipping includes curb-side delivery and lift gate services; for exceptions (e.g. hard-to-reach areas) special considerations and fees may be applied.
Expedited Shipping Options:
Most items will be available for expedited shipping options in order to decrease shipping time; these options require you to call and speak to one of our Sales Representatives in order to determine availability and pricing.
International Shipping:
Orders shipping internationally are not eligible for our free standard shipping. We regularly ship to Canada; for such orders, you are responsible to contact our sales representatives in order to determine shipping costs. Additional international shipping opportunities may be available, please call for availability. International orders are not eligible for our standard return policy; returns made internationally will be handled on a case-by-case basis.
Return Policy
30 Day Return Policy:
At Spotix Inc we want you to be satisfied with the products you purchase; if you don’t feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund. The refund issued will be for the total amount of the order minus original outbound shipping and any return shipping costs incurred by Spotix Inc. If your return is due to an error made by us, you will not be responsible for shipping costs.
- If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, we’ll work on getting it replaced.
- If your return will be returned to us via Freight service, we will require a photo of the item as you’ve packaged it in order to have a “before” image of the package to protect against any damage caused during return shipping.
- Upon returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and you note your RMA number on the outside of the package.
If you’d like to return your item(s), please feel free to use our simple Return Form to obtain an RMA number (Return Authorization number) and we will process your return quickly.
Refund Eligibility:
To be eligible for a return, item(s) must be within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging.
- The cost of original outbound shipping will be deducted from your refund total.
- A return shipping label can be available upon request, but will be at your cost
- For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost.
- Certain items are not eligible to be returned for under this policy; some items are customized and built to order based on your specifications and do not qualify for a standard return.
- These items include but are not limited to American Fyre Designs fire pits, fireplaces, and firewalls; HPC’s MLFPK, FPK, FPPK, and HWI fire pit kits; other custom products.
- Refund will be applied to the same credit card, debit card, or another form of payment used at the time of the original transaction.
- Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction.
Spotix Inc reserves the right to refuse a refund if
- The item returned does not match the original item shipped.
- The returned item is missing parts or the original product’s packaging, either of which was not previously specified by the customer.
- The item was damaged during return shipment due to improper or insufficient packaging.
- The item being returned has been used and is no longer in a new and resalable condition.
Exchanges:
In many cases, an exchange may be made to ensure you get the exact item(s) you need. If you’d like to make an exchange contact us, and:
- We will process an RMA/Exchange for the correct item(s)
- At this time, you may purchase the new item(s) in order to get them shipped out sooner or,
- You can return the incorrect item, once we receive the return we will ship out the new item(s).
- Any additional costs will need to be paid for at the time of exchange.
- Return shipping will still be your responsibility, though if an exchange is completed you will not be charged for original outbound shipping.