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Napoleon NEFLxxCHD-1 Alluravision Deep Depth Linear Electric Fireplace

SKU
NEFLxxCHD-1-Config
Regular Price $1,099.00
Special Price $999.00
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Product Overview

Napoleon NEFLxxCHD-1 Alluravision Deep Depth Linear Electric Fireplace provides a premium electric fireplace alternative for your perfect living space. Featuring an almost-frameless viewing area and unique flame colors, the Alluravision Series stands out from all others. Known for ease of use, this fireplace is simply plug and play--just hang on the wall and plug it in! For those who like a recessed fireplace, that option is available as well. Enjoy a deep-depth fireplace that includes the driftwood log set and a Night Light effect to fit your viewing area preferences. The included remote makes it easy to set the mood (enjoy yellow, orange, blue or combined flame options), while the 5 different size options make it possible to complement any size of space. The Alluravision Fireplace offers stunning LED lighting, flame/heat adjustment, a blower-boost function and can be hard-wired. The Crystal Clear Cube Ember Bed helps finish off a unit that is sure to enhance the focal point of your room or home.

Features

  • High Quality Construction - Innovative design and superior construction ensures a long lasting and quality product
  • Deep & Enhanced Linear View - Wide screen display provides a modern appearance while the deep depth creates an enhanced look
  • Included Media - Contemporary clear fire glass and driftwood log set are included and a backlit LED lighting elevate the ambiance
  • Flame Colors - Yellow, Orange, Blue, or combined color themes
  • Integrated Heater - Includes Whisper Quiet blower to circulate heat for increased efficiency
  • Included Remote Control - Convenient remote control operates flame height, heater, and can operate thermostatically
  • Night Light - Integrated Night Light feature allows for an enhanced night time appearance
  • Power Options - Plug in to 120V outlet or hard-wire (120V for slim models, 240V for deep models)
More Information
ManufacturerNapoleon
Fuel TypeElectric
SeriesAlluravision Series
Manufacturer Part NumberNEFLxxCHD-1-Config
Amps15
Volts120
Watts2,800
Unit Height17.3125-Inches
Unit Depth5.8125-Inches
Glass Viewing Height11 Inches
Weight109.1 Pounds

Napoleon's story began in Ontario, Canada in 1976 when Wolfgang Schroeter founded Wolf Steel, which later became Napoleon Grills and Napoleon Fireplaces. The company has since become a leading player in both markets in Canada, the United States, and Europe, offering both high-end and entry-level products with quality manufacturing and ample features at various price points to suit all customers. Napoleon products come with the President's Limited Lifetime Warranty, instilling confidence in their quality, and the company has been recognized as one of Canada's "Top 50 Best Managed Companies" for their excellent customer service and more.

Shipping Policy

Shipping Process:

We inventory many of our products in our warehouse in North Liberty, Iowa to provide quick and flexible shipping options for the entire country. Certain custom-finished products and other items will ship factory direct from the manufacturer when necessary and can take additional time to process.

Standard Ground Shipping:

For most items under 150 pounds the standard free shipping option will be parcel (FedEx, UPS, USPS, etc). Having this flexibility allows us to provide the quickest turnaround to process and ship your order. If your order arrives damaged, please be sure to take pictures and provide those to us in order to help us provide proper reparations.

Standard Freight Shipping:

For most items over 150 pounds our free standard shipping service will be freight and will include free curb-side delivery and lift gate service. When your order is ready to be delivered, the shipping company will contact you to schedule a time to deliver your order - for this reason, it is critical to provide the most relevant phone number at the time of checkout. Upon delivery, the driver will take it off the truck for you but it is your responsibility to bring it onto your property. You will be required to sign for the delivery and inspect the product upon arrival; any damage present upon arrival must be annotated when accepting the delivery, Spotix Inc is not liable for damages not annotated on the delivery receipt at the time of delivery.

Shipping Options:

$9.95 Flat Rate Shipping:

All orders under $99.00 are subject to our flat rate $9.95 shipping fee, regardless of quantity or size. Flat Rate shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected.

Free Standard Shipping:

All orders exceeding $99.00 will qualify for free standard shipping; standard shipping applies to standard locations within the contiguous 48 states. Spotix Inc. reserves the right to choose the delivery type, carrier, and service level of each shipment when standard shipping is selected. For Freight shipments, standard shipping includes curb-side delivery and lift gate services; for exceptions (e.g. hard-to-reach areas) special considerations and fees may be applied.

Expedited Shipping Options:

Most items will be available for expedited shipping options in order to decrease shipping time; these options require you to call and speak to one of our Sales Representatives in order to determine availability and pricing.

International Shipping:

Orders shipping internationally are not eligible for our free standard shipping. We regularly ship to Canada; for such orders, you are responsible to contact our sales representatives in order to determine shipping costs. Additional international shipping opportunities may be available, please call for availability. International orders are not eligible for our standard return policy; returns made internationally will be handled on a case-by-case basis.

Return Policy

30 Day Return Policy:

At Spotix Inc we want you to be satisfied with the products you purchase; if you don’t feel satisfied for any reason, we allow a simple returns policy that allows you to return any new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund. The refund issued will be for the total amount of the order minus original outbound shipping and any return shipping costs incurred by Spotix Inc. If your return is due to an error made by us, you will not be responsible for shipping costs.

  • If your return request is due to product defect or damage, we will first attempt to work with you to repair the product; if repair is not possible, we’ll work on getting it replaced.
  • If your return will be returned to us via Freight service, we will require a photo of the item as you’ve packaged it in order to have a “before” image of the package to protect against any damage caused during return shipping.
  • Upon returning an item, be sure the product is clean, the packaging is sufficient to prevent damage, and you note your RMA number on the outside of the package.

If you’d like to return your item(s), please feel free to use our simple Return Form to obtain an RMA number (Return Authorization number) and we will process your return quickly.

Refund Eligibility:

To be eligible for a return, item(s) must be within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging.

  • The cost of original outbound shipping will be deducted from your refund total.
    • A return shipping label can be available upon request, but will be at your cost
  • For returns that require freight service, we can schedule a freight truck to pick up the returning item(s) but you will be responsible for the cost.
  • Certain items are not eligible to be returned for under this policy; some items are customized and built to order based on your specifications and do not qualify for a standard return.
    • These items include but are not limited to American Fyre Designs fire pits, fireplaces, and firewalls; HPC’s MLFPK, FPK, FPPK, and HWI fire pit kits; other custom products.
  • Refund will be applied to the same credit card, debit card, or another form of payment used at the time of the original transaction.
  • Once received, returns are usually processed within 3 days, and can take additional time for your bank to process the transaction.

Spotix Inc reserves the right to refuse a refund if

  • The item returned does not match the original item shipped.
  • The returned item is missing parts or the original product’s packaging, either of which was not previously specified by the customer.
  • The item was damaged during return shipment due to improper or insufficient packaging.
  • The item being returned has been used and is no longer in a new and resalable condition.

Exchanges:

In many cases, an exchange may be made to ensure you get the exact item(s) you need. If you’d like to make an exchange contact us, and:

  • We will process an RMA/Exchange for the correct item(s)
    • At this time, you may purchase the new item(s) in order to get them shipped out sooner or,
    • You can return the incorrect item, once we receive the return we will ship out the new item(s).
  • Any additional costs will need to be paid for at the time of exchange.
  • Return shipping will still be your responsibility, though if an exchange is completed you will not be charged for original outbound shipping.
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